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IT Management & Service Delivery
Control over the IT landscape, suppliers, agreements and service delivery, from strategic direction to day-to-day coordination.
More about IT management →IT MANAGEMENT & CONSULTANCY
Reliable IT.
Anywhere.
Built on experience.
I help organisations gain control over IT services, suppliers and processes. With over 20 years of IT experience, I bring structure to service delivery, improve collaboration with IT vendors and connect business needs with IT.
HOW I CAN HELP
Services
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Vendor Management
Clear agreements, ownership and performance management for productive relationships with external IT suppliers.
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IT Service Management
Structuring and improving service processes, KPIs and continual improvement using practical ITSM principles.
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IT Project Management
Coordinating IT projects and change with a focus on progress, implementation, adoption and successful handover.
More about IT project management →
WHO I AM
About me
I am Sander van Dongen, an IT professional with over 20 years of experience. I spent around twenty years at a Dutch housing corporation, first as a systems administrator and for the last 7+ years in an IT management and service delivery role.
This background gives me a strong understanding of both technology and the organisational side of IT. I connect users, management and suppliers and focus on clear agreements and measurable results.
From La Palma, Spain, I work as an independent IT professional for organisations looking for reliable, flexible and results-oriented support, primarily remotely with periodic on-site availability.
20+years of experienceBroad IT knowledge and a practical approach
◎Available internationallyPrimarily remote, with periodic on-site availability
✓Focused on resultsConnect, improve and deliver
HOW I WORK
Approach
Introduction
Understanding your situation and needs.
Analysis & proposal
A clear plan with a practical approach.
Delivery
Working together transparently and flexibly.
Results
Sustainable improvement and follow-up.
Ready to work together?
I would be happy to discuss how I can support your organisation.