How I can help
Vendor management works best when responsibilities are clear, expectations are explicit and both sides understand what success looks like. I bring structure to the relationship and keep the focus on service quality and results.
My support can include
- Managing relationships with IT suppliers
- Monitoring agreements, quality, progress and service performance
- Preparing and supporting supplier selection and proposal processes
- Structuring escalations and ensuring follow-up
- Aligning contracts, service delivery and organisational needs
Practical experience
In my role as IT Service Delivery Manager, I managed and coordinated around 15 external IT suppliers. My experience includes supplier selection, proposal processes, stakeholder management, implementation, acceptance and handover. I also have experience with Dutch procurement processes.
When this service fits
Suitable for organisations seeking to improve supplier performance, needing temporary vendor-management capacity or wanting one experienced point of coordination between business, IT and suppliers.